Airline Pet Travel: Delta Cargo Announces New Summer Live Animal Program

cat in cargo crateUPDATE: Note that, as of October 1, 2016, Delta Cargo will no longer accept snub-nosed pets of any kind (see list in step 6). Delta will also discontinue their Summer Live Animal Program and temperature restrictions (10 F/-12 C and 85F/29 C) will be imposed for all cities that Delta flies. Additionally, Delta will no longer accept pets traveling as cargo on flights with an average duration of over 12 hours.

Find Delta Airlines current pet policies.


Comments

Airline Pet Travel: Delta Cargo Announces New Summer Live Animal Program — 371 Comments

  1. I am wanting to fly from San francisco to Louisville , Ky and wish to bring my Dog Max. He is a 45 pound Australian Cattle Dog. Is the the only way and the best way to travel with him. I am still not sure exactly how it works. We would be on a completely different flight so what happens if he arrives before us or after us in Louisville. Could you explain how it would work and if we should go ahead and book our flights now and worry about him later( its in 2 months ) ????

    RESPONSE: there are no problems with Max flying alone as long as you can arrange for a vet visit to get a health certificate shortly before travel and someone can drop him off at the airport. Max needs to travel in an IATA compliant pet crate like the ones shown here: httsp://www.pettravelstore.com/pet-crates/.

    You will need to contact the cargo department of the airline that serves both the origination and destination airports. It is OK to change planes if it is necessary (direct flights are best) but do not change airlines. Ask the airlines when you book where Max will be waiting for you in Louisville.

    Let me know if you have further questions.
    Susan

  2. Hi,

    I am trying to send my miniature corgi from Incheon(Seoul) to JFK in June. She is too big to be in the cabin but many airlines have hot weather restrictions that prevent her from being checked as baggage. Are there any exceptions to these restrictions? What airlines do not have hot weather restrictions on international flights? What is Delta’s “Pet First” program? I can’t seem to find much information and my vet does not speak much English.

    Thanks.

    RESPONSE: Both Delta and Continental have pet programs and there is a lot of information published online about them.

    There is a risk to your pet when traveling in cargo from cities that get very hot. You can try to minimize that risk by taking off and landing at night.

    You can ask the airlines when you call to make your reservations. You must notify them that you are traveling with a pet. Your pet needs to stay on the same airline for the duration of the flight. If this is not possible, you will need to claim your Corgi and recheck her.
    Susan

  3. Hi, I just asked a question yesterday. Thank you for the reply.

    I still have a question.
    We are moving to hawaii taking my cats late July.
    We don’t have a any direct flight from Wisconsin, so we are likely to take 3 flights.

    Can we keep our cats in cabin with us for the first 2 flights(since it’s within 48 states: example, Wisconsin-Mineapolis-Salt lake city), and then put our cats in cargo area for the last flight?(salt lake city-Honolulu)

    Thank you in advance!

    RESPONSE: you can certainly do that as long as you have secured a compliant cargo crate for the last leg of the flight. You also need to comply with the regulations for traveling with a pet to Hawaii. Your cats will also need a health certificate issued within 10 days of travel for the airlines.
    Susan

  4. Hi, we are moving to Hawaii(Honolulu Airport) from Wisconsin(La Crosse Airport) end of July.
    We have 2 cats(both 9lbs, 7 and 2 years old).
    Can we take them with us in Cargo too? I know about the quarantine, but other than that, are there any restrictions?
    Thank you very much!
    RESPONSE
    Your cats can travel to Hawaii as checked baggage. There is no need for the cats to be quarantined if you follow the rules and have the proper documents including the blood titer test and import application. The complete detailed instructions for taking pets into Hawaii as well as all of the necessary forms are available here:
    https://www.pettravelstore.com/pet-passport-hawaii/
    Jerry

  5. hi i want to send a 2 mnths old greyhound from ireland to pakistan. please tell me the procedure and cost of it. thanks.
    RESPONSE
    Pakistan requires that the pet must be certified to be free of Aujeszky’s disease, distemper, rabies, leichmaniasis, and leptospirosis and vaccinated for rabies. It must have a veterinary certificate completed by a licensed veterinarian in Ireland.
    I assume you are not traveling with the animal. You therefore need to call the air cargo office of an airline that flies between the two cities. The animal can change planes enroute but cannot change airlines. The air cargo office will quote you the cost and their requirements for tranport. You must call the air cargo office, it cannot be done online.
    Jerry

  6. We need to fly a 17 lb, 14-yr-old healthy and strong Jack Russell Terrier to NYC August 18. We are in Phoenix, but neither Phoenix nor Ls Vegas will fly pets at that time. Any suggestions? We are willing to drive to the nearest airport that will fly him. Possibly Salt Lake City or even Portland.

    RESPONSE: You should be able to fly your Jack Russell out of either city in August as they are not typically cities where the tarmac temperature exceeds 83 degrees. Try a night departure if possible.
    Susan

  7. I am planning to fly from Calgary Canada to Bucharest Romania with my 1 year Golden retriever he’s around 60 lbs. I don’t know how to do so. What are the steps and prices? Thanks

    RESPONSE: Canada has set some rules that pets leaving the country must be shipped by a licensed agent and not be the owner. The airline reservations office can inform you as to the status of this requirement. To enter Romania with your pet, it must be micro chipped, then vaccinated at least 21 days prior to entering the country. Shortly prior to travel, your veterinarian will complete the Annex II form for Bulgaria for endorsement from the CFIA.
    Susan

  8. hello i need to ship the kitten from florida usa to vietnam. Is there any airlines that doing it??? thank you

    RESPONSE: I don’t know where in Florida you are flying out of, but between Miami and Hanoi, KLM is your best bet.
    Susan

  9. I was just at a briefing the other day and was told that Delta UK has different restrictions on flying animals, more specifically you have go through a pet service if you are flying them independently and are no longer able to check them as excess baggage. Can you clarify the information I received? Currently I am planning on flying my GSD from LHR to PHX on 25 July with a layover in ATL. I have done extensive research on flying with Delta, but am now receiving different information than what I initially found. Any input will help, thank you!
    RESPONSE
    As long as you are traveling with your personal pet you can still check them in as checked baggage. You do need to call Delta reservations to make a booking for the pet. You must call them, it cannot be done online.
    Jerry

  10. I need to ship a 30 lb dog from Mex. City to Atlanta, Flt 366 direct. I have vaccination and health certificate. What do I need to do from here. I want to ship her out on Friday, March 23
    RESPONSE
    You need to call the air cargo department of whichever airline you have booked on to make arrangements to ship the pet. You say “ship” which I assumes means you are not traveling with the pet which is why the arrangements are made with the air cargo office and not the reservations office. The pet must travel in an IATA compliant pet crate and must remain on the same airline the entire trip.
    Jerry

  11. Hi,
    I need to travel with my dog to UK from INDIA.Could you please guide me with the procedure & the costing.
    Regards,
    Shati
    RESPONSE
    To take your pet into India it must be vaccinated for rabies and be accompanied by their unique certificate of good health for pets. You must also obtain a consent letter in advance of travel. This is similar to an import permit and must be obtained by your agent in India. Only the airline you wish to fly can quote you the cost of transporting your pet. You must call their reservations office, it cannot be done online. If you would like the complete pet passport forms and instructions for taking pets into India it is available here and can be emailed to you:
    https://www.pettravelstore.com/pet-passport-india.
    Jerry

  12. Hola, viajo todos los años desde Julio- Agosto hasta Septiembre a Orlando-Fl desde Venezuela, no he podido llevarme a mi perrita por restricciones de temperatura y la tengo que dejar, y sufre mucho tanto ella como yo… Sera que con ese nuevo programa de verano me la puedo llevar, es una Zchnauzer Miniatura

    Las líneas aéreas cada uno tiene sus propias reglas para la adopción de mascotas a bordo como equipaje facturado durante las épocas de calor. Usted tendrá que llamar a la oficina de la aerolínea reservtions para discutir con ellos. Algunas líneas aéreas permiten mascotas pequeñas para viajar en la cabina de la aeronave y esto eliminaría el problema de las altas temperaturas.
    Jerry

  13. hellow im tommy from jakarta indonesia
    whether I could make delivery american bully, from america to my country
    Indonesia jakarta?

    thank you

    RESPONSE: Indonesia does not ban specific breeds, however, you will need to find an airline that will transport your bully. As it is a snub nosed breed, many airlines will not carry the breed. Also know that your pet must enter through specific locations, not Bali or some other provinces.
    Susan

  14. We will be flying from Hong Kong to Memphis, TN mid June 2012. We have a cat , how do we get our cat home on the same flight as us in cargo due to the heat embargo and unknown temperatures ( going above 85F ) at that time of year? I know United has a complete embrago for that time frame. Delta is the airline of choice, they fly nonstop Hong Kong to Detroit and then we would make a connection to Memphis. Detroit statistically should be below 85 ( following previous year weather patterns) Memphis is a wild card! Any suggestions? Also does anyone know if it is true the pet must have a 4 hour ground time after coming in on an international flight? THANKS
    RESPONSE
    I suggest you call United Airlines to discuss this. they have recently adopted the Pet Safe Program of Continental airlines and their rules changed as of a few days. There is no requirement of a 4 hour turn around with this exception. Once the pet arrives in the US both you and the pet will need to go through immigration and then you will send the pet on the next flight. Since you are flying Delta under the Continental rules the pet will be traveling as cargo. This whole process could take up to 4 hours.
    Jerry

  15. hello, i would like to send me dogs from brazil to the uk, i have all their documents ready according to defra but i cant seem to find an airline to send them with or contact them to make arrangments. Is there anyway that they can fly with me without using a cargo service or an agency? Thank you.
    RESPONSE
    Their are a limited number of airlines authorized to take pets into the UK as they must travel as manifested cargo but they could travel on the same flight with you. What airline were you considering flying and I will advise you if they are authorized or not. You say that you have all of the documents so I assume you have completed the blood titer test as well and have the tapeworms certificate ready to be signed as well as the new Annex II veterinary certificate. If you would like the complete pet passport package for the UK that contains detailed instructions, all of the forms as well as the qualified airlines it is available here:
    https://www.pettravelstore.com/pet-passport-united-kingdom/
    Jerry

  16. I realize this is an ancient thread but I am responding to the post from Heather regarding how her cat froze to death on a Delta Airlines flight, despite the fact that the cat flew pet cargo and Heather paid extra for expedited Dash service. ash. this is the link to the Heather’s post.
    https://blog.pettravel.com/?p=116&cpage=2#comment-11868
    This post alarmed me so that I intended search it to see if other animals have suffered similar fates and do a news story as a warning to other pet owners. But when I clicked on Heather’s name, her comment links to http://www.delta.com
    Moderators, is there any way to check out if Heather’s comment is for real? Like practically everybody else I landed in this forum looking for ways to travel with my dogs, and let’s face it, there are few alternatives to Delta cargo in many markets. If they really killed her cat, prospective cargo customers should be made aware of this.

  17. We will be moving from Germany to Hawaii in July. What is the best way to move a West Highland White Terrier (Westie)? If we transit Japan for a connecting flight, is there anything we need to know. Thanks in advance.
    RESPONSE
    Virtually all airlines only accept pets traveling into Hawaii as checked baggage due to Hawaii’s strict quarantine laws. If you do not prepare six months in advance your pet will go into quarantine for six months upon arrival. If you just transit Japan, that is the pet stays on the same airline and the airline, not you, move it from one flight to another then nothing is required for Japan. If you need the complete instructions and the several required forms for taking a pet into Hawaii they are available here:
    https://www.pettravelstore.com/pet-passport-hawaii/
    Jerry

  18. I need to fly 2 Cavalier King Charles Spaniels from Dulles Airport (Virginia-IAD) to Eastern Europe in June 2012.

    -Anyone know of a SAFE way to bypass the summer embargo (where dogs can’t fly until October)? For example, is there a certain airline that is safer for their summer travel?

    -Are there animal only airlines anyone has experience using?

    -Do pet services (IPATA) have a way to safely transport them, or do we need to follow the summer embargo w/ the commercial airlines, and adjust travel plans?
    RESPONSE, There is no animal only airline flying to Europe and IPATA uses the same airlines that you would use. Not all airports have a summer embargo, actually only a few of them do. Also taking a flight that leaves at night will help as the runway temperature is lower. I would start with Delta if you are traveling from one of the embargo airports.
    Jerry

  19. I need to fly my two dogs from Miami, FL (USA) to Madrid, Spain in May or June; one of them is 11 years old, so she is a senior; how safe is for them and what do we need. Are they traveling I’m a main cabin? I’m really scared with the senior one, it may be too much for her…
    RESPONSE
    Pets travel as checked baggage every day but you really should speak with your veterinarian as he knows the health status of your pets. Only a few airlines allow pets in the cabin to Spain and the pet must be very small, less than 18 lbs and less than 10 1/2 inches tall. Pets normally travel as checked baggage in a special section of the cargo hold where the temperature and pressure is the same as in the cabin. In order to enter Spain your pets must first be micro chipped with the ISO 15 digit microchip, then vaccinated for rabies. A couple of weeks before travel your veterinarian will complete the new Annex II veterinary certificate for Spain. The complete detailed instrutions and forms for taking pets into Spain is available here:
    https://www.pettravelstore.com/pet-passport-spain/
    Jerry

  20. Which Airline will ship my pitbull to Miami International..
    or do anyone knows how can I bring him down there –other than driving-
    I am from Alaska . the fly is almost 12 hours 5 minutes.
    Can anyone Please help me.. let me know what is the solution
    Thanks all
    Johnny
    RESPONSE
    The United States does not ban the import of the pit bull breed. Most airlines will not transport them becuase they are considered a snub nosed breed and can exhibit breathing problems in the cargo hold. You will need to call the airlines that fly directly between the two cities to see if you can find one that might. If Delta flies the route I would start there.
    If you need the pet passport instructions and forms for the United States they are available here; https://www.pettravelstore.com/pet-passport-united-states/
    Jerry

  21. I would like suggestions for Pet travel for a small dog from Switzerland to either Georgia or Missouri. Our dog was originally brought over when we moved from US. We are returning to US for vacation this summer for about 8 weeks. The dog is too large to bring into plane and the airlines we have looked into for our flights appear to have embargo on them as air cargo during this time to fly with us. We do not want to board him in Switzerland for this entire time. Are there recommendations on reputable providers who could ship to/from these locations. If so, would there be advantage to one location or the other (Alanta, GA or Springfield, MO)?
    RESPONSE
    There is no other method of transporting the pet other than as checked baggage on an airline. I am not aware of the embargo you refer to. What are the airlines telling you as a reason for not accepting the pet?
    Jerry

  22. one of my friend wants to send her pet dog (alone)from Chennai, India to Fortaleza, Brazil. can u help me to know the proceedures & how much it will cost???
    Your friend will need the pet passport instructions and forms for taking pets into Brazil. In order to determine the cost you need to call the air cargo department and not the reservations department of an airline that flies between the two cities. You must pick an airline where the pet remains on the same airline the entire route. You must call air cargo, you cannot book online.
    The complete pet passport for Brazil is available here:
    http://www.pettravelstore.com/products/Pet-Passport-Brazil.html
    Jerry

  23. I am trying to figure out what the difference is between Delta Cargo and Delta Dash. I love my pet very much, but I am super frustrated with Delta right now. As I was booking her flight, I asked the rep what the difference was. I was told that with dash, the extra money would assure me that she is first on and first off. Cargo, not the case. So I went to pick up my dog from the airport, was told to go to terminal when I booked her flight, then I was sent miles down the road to a cargo facility. She is was taken to the Dash office, she wastaken to the Cargo Office, and it took over an hour and everyone that had booked their pet as Cargo was in the same place… so please, can some one explain to me the difference??
    RESPONSE
    Delta Dash is a cargo product for small items that is accepted at the ticket counter. Air Cargo also accepts items such as pets but only at the air cargo office of the airline.
    Jerry

  24. hi im going to be taking my 2 pigeons to uk heathrow from pakistan is and i know nothing anbout it can you point me in the right direction?
    thank you in advance.
    RESPONSE
    You should contact Defra who controls the import of birds into the UK as the rules change from time to time due to the bird flu problem.
    Pet Travel Scheme helpline

    Email: pettravel@ahvla.gsi.gov.uk – Please enclose your postal address and a day time telephone number.

    Telephone: +44 (0)870 241 1710 – Monday to Friday – 8am to 6pm UK time (closed Bank Holidays).

    Calls can cost up to 7p per minute for BT users. Calls made using other service providers or mobiles may cost more. There is also a minicom/textphone number for the deaf and hard of hearing: 0845 300 1998

    Fax: +44 (0) 1245 458749.
    Jerry

  25. I need to get my amazon from orlando to portland maine. I flew Jet Blue and they would not let me bring them. Now I am not sure what to do because it is cold now?
    RESPONSE
    I am not sure what an “amazon” is so I cannot properly answer your question.
    Jerry

  26. Hi,

    I am moving from Toronto to London, UK on November 30th, 2011. I have booked with Air Transat after reviewing their online pet transport information, which states that for $250 (not including carrier) they will tranport dogs and cats with the appropriate PETS paperwork into the Republic of Ireland and the UK. However, when I called them to confirm travel for my 8 year old Weimaraner, I was told they don’t in fact transport pets into the UK and my only option was to go through their Pet Travel Agent, Lady Haye, I have requested information from them, but I am starting to see that ultimately this will amount to huge costs, upwards of $1000.00. Are there any airlines that will transport a dog (80lbs with crate) as excess baggage to the UK? I had no problem with the $250 fee, or even a few hundred more, but I am seeing my costs running out of control.

    Secondly, if Pet Travel agents are my only option, do they actually provide an increased level of care for the animal, I am really scared by what I read about animals flying as cargo, this dog is my baby!
    RESPONSE
    You are getting some bad information. Air Transat is authorized to carry pets into Heathrow as are half a dozen other airlines from Canada. It is possible to fly the pet directly into Ireland but you have to obtain a direct import permit in advance. You then avoid the expense of having the pet go into England and then be transported to Ireland. The Pet Transport Agents do not change the level of care the airline gives the pet. Their function is to handle the paperwork and to make sure the pet gets on the proper flight.
    I suggest you order the pet passport package for Ireland as it will give you the complete instructions and all of the forms necessary to take your pet directly into Ireland. If you order the pet passport package be sure to indicate whether your pet is traveling before or after January 1, 2012 as the rules change on that date.
    The pet passport package is available here:
    https://www.pettravelstore.com/products/pet-passport-ireland/
    Jerry

  27. my two dogs were susposed to be shipped from minnesota to iowa then to tulsa i was first asked for a transportaton fee which i greatly paid for then they asked me to pay for a temperture controlled crate for 750 dollars which 700 of it would be refunded back to me i was told that the puppies were shipped fro minnesota to iowa once the got there they were to board to tulsa but they never left i was told that i would have my puppies this morning at 815 it is now 817 pm and still no puppies the airline finally emailed me and said the reason they ddnt board the transit was because they needed me to buy some insurance for 330 dollars and that 300 hundred would be refunded i the called the airline and was told that he didnt know why they would send me that email because i am not required to purchase any insurance then someone emailed again and said that he dont know why i was told that because it is incorrect and if i didnt purchase the insurance i would be fined fo abandonment i dont know what to do i since then sent them three other emails asking for some kind of information on the insurance and my puppies but they have yet to provide anything i also asked for another phone number since they said that i didnt call the first time and havent received it either what should i do

    RESPONSE: I am sorry, but you are involved in a scam. Pets are not required to be insured by any airline or pet transporter. The events that you describe match so many others we have received. We strongly suggest that you do not send any more money, no matter what the threats.

  28. Is there an airline that will allow my cat in cabin with me from New York, USA to London, UK? She meets the airline requirements and is going through the proceedings with (PETS). I don’t want her to travel via cargo. I would greatly appreciate any info on this!
    Thanks.
    RESPONSE
    The UK requires that animals enter the country via manifested country only. Your only other choice is to fly into France where travel in the cabin would be possible and then take the ferry or drive into England.
    Jerry

  29. I have a 4 month old pit bull puppy who weighs between 25-30 lbs. She is in New Jersey and needs to be flown to New Orleans asap! Can anyone help me with this. US Airways doesn’t have breed restrictions, but I don’t think she will fit under the seat “comfortably” or according to airline restrictions. Can someone help me?
    RESPONSE
    I believe you are correct. In order to fit in an under the seat carrier pets should be about 15 lbs or less and be less than 10 1/2 inches high. You need to call he air cargo department of US Airways or another airline if the pet is traveling alone to see if they will accept it for carriage. Becuase it is a snub nosed breed most airlines will not accept it in cargo or as checked baggage.
    Jerry

  30. I am wondering how a pet would travel alone. I am adopting a 14 week old dachshund puppy from Alabama, but I live in New Jersey. I guess I would pick her up at JFK, but how would that work? how do I know she’s safe? Can anyone help?
    RESPONSE
    The person at the shipping end will need to do several things: The pet will need to go to a veterinarian and get a certificate of good health stating that it is free of diseases and is healthy enough to travel. You will need to purchase an IATA compliant pet crate which are available here and can be shipped to the person in Alabama: https://www.pettravelstore.com/pet-crates/

    Either you or the person who is shipping the puppy needs to call the Air Cargo Department, not the reservations office of an airline that flies between the two cities. A direct flight is best but if not the pet must be on the same airline all the way to your airport.

    On the day of the flight the person in Alabama will take the puppy, the health certificate, the pet crate to the air cargo office at the airport and pay the transportation fee. You will pick the puppy up at the air cargo office of the airline at the New Jersey airport.
    Jerry

  31. I’m shipping pigeons from houdton to Hawaii
    I’m wondering if I will have problem in houston with shipping have all the paper work.
    RESPONSE
    If you have met all of the requirements of the USDA and CITES then you should have not problem provide the airline is willing to transport the birds. you will need to call the air cargo office of the airline to determine if they will accept them and under what conditions. If you need the assitance of a professional pet transport agent this person in Houston is an excellent contact: Jane at BKS International Pet Shipping – petsand planes@aol.com
    Jerry

  32. Please tell me where to pick up a live puppy, arriving at seatec, flight 915, on July 5th. Air bill number 0614164.
    I need an address. Coming from canada
    Thank you,
    Sandra
    sandraleetaylor@shaw.ca
    RESPONSE
    It depends on the airline as to the actual address but it will be in the Air Cargo section of the airport which is usually locted on the other side of the airport from the passenger terminal. I suggest you call the air cargo office of the airline for exact directions.
    Jerry

  33. I took my cat to Hawaii with me last year and I had a problem with rabbies vaccination upon arrival at the airport. Apparently Hawaii has a different quarantine rules regarding rabbies vaccination. To make matters worse I forgot to bring my cat’s vaccination records with me so I have no choice but to have her vaccined again for rabbies.
    RESPONSE
    Hawaii is a rabies free area and has a number of unique requirements including the type and frequency of the rabies vaccination and of course the blood titer test requirement. Anyone taking a pet into Hawaii should carefully follow the rules and regulations and use the proper documents to avoid problems which can include having the pet returned to the place where it came from. If someone is considering taking a pet into Hawaii the helpful and complete pet passport documents are available at http://www.pettravelstore.com and then click on Pet Passports.
    Jerry

  34. I just moved to Tucson, AZ from northern VA. Well, I’m flying back home for a couple of days to handle some business and my mom is flying back to Tucson with me and she is bringing her pitbull, Maximus, with her. I’ve just spent 2 hours going through all the websites for all of the airlines….I think United will allow him as they do not list breed restrictions and he is not listed under the “snub nose” for that airline. I’m calling them in the morning to make sure And I sure hope they do because it seems they are our only hope! I really don’t want to have to do that 3 day drive across country again…so soon. I will post what I find out…FINGERS CROSSED!

  35. We flew to Seoul with our 18 month old cat on military orders so we had to fly Delta or a partner. Problems came up right away at the counter. Though we booked through Delta we flew Korean Air. Delta didn’t book the cat. When the Korean Air counter staff saw the cat in our baggage they started asking questions. As soon as we told them we booked through Delta they rolled their eyes and said no worries we’ve got this. We did have one small problem apparently when the staff took him from me I was suppose to see TSA about screening. When we walked all the way out to the plane (Dulles’ BFE) they asked me to go back for screening with the cat. I asked if there would be time to get back for the flight and she called another gate, I think a supervisor, and she asked to see the orders again- then they just waved the cat through. 15 plus hours later he looked shaken and was really quiet but okay for the mess. The gate attendant at Incheon brought him directly to us and then escorted us to screening. They looked him over took a copy of his rabies and thanked us for flying. Have to say Korean Air was worth the hype they claim. They might be a little disappointed in Delta though- it seemed the Counter at Dulles was used to the information not being passed all the way to Korean Air.
    I did have to prove that the cat could stand up and turn around in his crate which he did for me but I also bought the next size up then recommended so that I could make sure he would get through without having to buy another crate.

  36. We are moving back to California from Hawaii and want to take our 15 year old dog with us. She is blind, deaf and diabetic but doing very well for her age. She still eats, goes for walks and wags her tail when she know she is around us. I want to find a way to get our dog to the Bay Area from Honolulu with leaving her in a cargo hold for the flight. Isn’t there any way I can have her with me? I heard there was an airlines that departed Honolulu once a week with animals only and had a vet aboard to keep an eye on the health of the animals. Is there?
    RESPONSE
    There is such an airline but they do not serve Hawaii and I am not sure they ever will as they use smaller planes. If your pet is very small, less than 15 lbs it is possible for it to travel in the cabin of the airplane. Otherwise I know of no way to avoid the pet traveling as checked baggage.
    Jerry

  37. Delta and dogs don’t mix. This announcement and policy is a joke. Look at the cities not participating. They include much of the US. The last time we flew our dog as checked bagage we did well Newark to Salt Lake but on the return flt we arrived 2 1/2 hours before morning flight and almost missed the flight due to counter personnel who had no idea of what their policies were. Despite a zero problem outbound the agent fought over every detail on the return and was wrong on every objection. We had to run to catch the plane. Try United or Continental, much better and we now use them a couple of times a year despit needing a 12 hour drive from Denver to our Montana home versus a 5 hr from salt lake

  38. HELP!!!! I am moving back to Cali in a few weeks from NY and I still havent found an airline to fly my Pitt Huskie mix. Every airline I call tells me that they would not accept pit bulls. I am so desperate to set my dog up with a fligh, and i havnt a clue what to do. Does anyone know of any airlines or travle/cargo services that would take my 80lb pup?
    RESPONSE
    Sometimes you have better luck if you call the air cargo department of the airline instead of reservations. The pet still flies on the same plane with you. Your only other choice might be Pet Airways but I am not sure if they currently fly between those two cities. http://www.petairways.com
    Jerry

  39. Hi i am trying to travel with my Siberian Husky puppy next year around the month of Jan-march for 3 months. I live near boston logan airport so he would be leaving in cold weather and going to Costa Rica Liberia airport which is the opposite. The temperature says it cant be over 85 degree’s so i am assuming i have to fly at night? or is there any airlines that would work better for me?
    My husky weighs about 75 pounds. I met four husky’s when i was there in costa rica and they love it there even in the heat, so i would like to bring my husky with me this upcoming winter.
    RESPONSE
    There will not be a temperature issue taking the pets into Costa Rica. However there may be one leaving Boston which would require an acclimation certificate. The pets must travel in IATA compliant pet crates and be accompanied by the veterinary certificate for Costa Rica.

    You can find everything you need at http://www.pettravelstore.com
    Jerry

  40. This is how Delta advertises their pet travel: “Pet Travel from Delta for happy healthy, jet-set pets” BUT this is what happened to me: On 1/22/11 we were having our newest family member, a kitten we named Snickers shipped to us from Utah. We paid for her to be in a climate controlled cargo & even paid an extra $70 for an expedited service called Delta Dash which should have meant she was the first thing off or on the plane. When we got to the airport, we waited, her flight came in at 8:40, they didn’t bring her out to us until 9:30. (50 minutes after the plane landed) She was cold, pale, limp & unresponsive & had blood coming from her nose & mouth. My family rushed her to the emergency vet, but on the drive, she passed. The vet pronounced her DOA, she died from extreme hypothermia, she froze to death. Apparently, what we thought was a warm cargo bin, wasn’t. When a plane lands, climate control is lost & she didn’t stand a chance for 50 minutes in their cargo hold. If for any reason there is a holdup on the tarmac, our animals are trapped, unable to escape the extreme cold or extreme heat in the summer. Our family is devastated & Delta’s response has been disgusting. They valued her life at 50 cents per pound if you can even believe that. Life to them is worth no more then 50 cents a pound — DISTURBING! BUYER BEWARE!

  41. Hi

    My breed are a mixed breed (shorty bull) not been around very long. I can get them to any airport where an airline is that would fly them for me.
    The dogs are in Minnesota and KS at the moment doing their quarantine.

    I have just found that United will fly one for me before the 1/06/11 when the embargo starts as cargo, but the others do not finish their quarantine until July/Aug/Sept, so it may only be 3 that I will have problems with.
    RESPONSE
    I assume you are bringing the dogs from the United States to the UK. And I assume that they have had a blood titer test and you are just waiting the six months before they enter. These assumptions may not be correct.

    There are a very limited number of airlines that are allowed to transport pets into the UK. United is NOT an airline approved to fly pets into the UK.
    Jerry

    ANY assistance will be gratefully accepted………..Thank you

  42. I have just been told: They will not ship my dogs to me because they are older than 6 months and heavier than 20lbs.
    RESPONSE
    I would need more information in order to respond. Where are you traveling to and from? What airline?
    Are you traveling on the same flight with the dog? What is the breed of the dog?
    Jerry

  43. Hi

    I have just called Delta because I am being given too many different answers.

    I have four dogs in USA that are complying with UK Quarantine Laws. They will be between
    11 months and 3 years old when they can be shipped because of our 6 months law. They will be ready for shipping between may – Sept and are a “snub nose breed”

    ACCORDING TO THIS COPIED FROM ABOVE: I WILL HAVE NO PROBLEM

    Delta Cargo has just announced the launch of the 2010 Summer Live Animal Program. The program, which is in effect from May 31 through October 3, 2010, allows for the shipment of live, warm blooded animals, in select cities, during the hotter months of the year in the Northern hemisphere. Delta Cargo is now accepting pets all year round; they have eliminated the Summer Heat Embargo restrictions! (NOTE: Snub-nosed breeds are exempt from this program and can only be transported at temperatures up to 75F/24C.)

    I have just been told: They will not ship my dogs to me because they are older than 6 months and heavier than 20lbs.

    My question……how do I get my dogs that have to comly with UK laws home from the USA. They will always be older and heavier than what airlines will ship. This is ridiculous!!!!!!

    I am not aware of any weight restrictions for pets being shipped as air cargo. I suspect that you will need the assistance of a licensed pet transport agent to sort out this problem for you and get the pets on their way home. If you advise me what area of the US they are traveling from I will put you in touch with an agent. The Delta program has helped a great many people transport their pets during the summer but it does not apply to all airports or all breeds.
    Jerry

  44. I have a Wheaton terrier that is 25 lbs, 24 ” L, 15″ h, I am fostering in Mexico. She has new owners that live in Toronto. We are trying to find a way to have her travel safely from Guadalajara to Toronto. I have read some horror stories and have personally had my own bad experience when my cats were brought to Guadalajara from LA. One died w/i a month after the terrible experience. I have also traveled incabin with small dogs to relocate to the U.S. with no problem. My main concern is the treatment that she will have departing from Mexico. They are known here to keep them overnight and they do not feed or give them water. They can arrive lying in their filth and extremely stressed. That is what happened to my cats and customs kept them for three days and just dumped the food in their cage w/o ever taking them out. Their water was filthy and they were very sick when I got them. I was furious and they also charged me $300 to get them. I had done all the right things with the paper work, certificates and hired a pet transport to take them to the airport. Can you help me? I have little faith and trust.

  45. Since the combined weight of the pets is well under the limit and since they are socialized you should be okay providing the IATA compliant pet crate is large enough for them to comfortably stand up and turn around. However, you will need to call Delta reservations office to make a reservation for the pets and you should discuss it with them. If you need the complete instructions and the US veterinary health certificae it is available at http://www.pettravelstore.com and then click on Pet Passports which is at the top of the left hand column.
    Jerry

  46. I am flying home from South korea to Ohio and I was wondering if delta allows you to put two dogs in the same crate to be shipped as excess baggage/cargo? They’ve been raised together. One is a 4yr old Pyreneese and the other a 12lb boston terrier.I feel they will be less scared if they are together. I would have my little one as a carry on but i am traveling alone with my 2 year old son, my husband is in the army and will not be traveling with us. Thanks.

  47. I am thinking of moving to Vietnam from Houston Texas. I can’t find an airline that will allow me to bring my dog and have her travel as cargo. No airline seems to go straight to Vietnam. They use other carries and because of that they won’t let me send her. I’m very frustrated. I need to know if I can just send her to Hong Kong and pass customs there and then change airlines and buy her another ticket from Hong Kong to Vietnam and go through customs there. Is that my only option here?
    RESPONSE
    The airlines will not transfer pet animals from one airline to another – called interlining. You will need to check your pet to some intermediate country and then go through customs in that country. Your pet must adhere to the import regulations of that country. You can then pick up the pet and later check it on another flight to Vietnam. If you need the complete rules and necessary forms for any country they are available at http://www.pettravelstore.com and then click on Pet Passports – Immigration Info. Your pet must travel in an IATA compliant pet crate. They are also available at http://www.pettravelstore.com and then click on cargo crates.
    Jerry

  48. I have the sweetest pitbull/boxer mix little boy dog. He is 3 years old, and about 55lbs. I am moving to Oahu in 2 months. I have looked into all of the shipping options. As far as I’ve read, no one will ship this breed, unless he is a puppy.Is this true? Or am I overlooking something? Is there ANY possible way to ship my pitbull to Hawaii?
    The pet can travel to Hawaii as air cargo provided you have your veterinarian state on the veterinary certificate that it is a boxer/mix. The airlines will not accept pit bulls as checked baggage but they normally do as air cargo. The pet can travel on the same flight with you, the procedure is just different It really makes little difference as the pet has to travel in the cargo hold of the plane anyway. I assume you are aware of Hawaii’s import policy requiring a blood titer test well in advance for your pet to be allowed to enter Hawaii. I suggest you contact the air cargo department of the airline you are choosing and they can best advise you. If you need t he complete instructions and forms for taking a pet into Hawaii go to http://www.pettravelstore.com and then click on Pet Passports – Immigration Info. Your pet must travel in an IATA compliant pet crate that is large enough for him to stand up and turn around. They are also available at http://www.pettravelstore.com.
    Jerry

  49. Thanks Susan. I have contacted her, and have received a quote for 500 euros … Ouch !!! Think I my buy the materials, and get my husband to build a crate instead.. How I now wish we hadn’t discarded the one he came over from South Africa in… think I paid 50 euro’s to have that made 2 years ago.

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